Willoughby, Ohio – Magnus Engineered Equipment LLC (MEE), a leading manufacturer of industrial cleaning equipment, announced the successful implementation and launch of the Epicor Cloud ERP solution on April 25th. The goal was to replace an outdated legacy system with a fully integrated state-of-the-art, modern enterprise resource planning system. The new system allows MEE to improve its production planning capability and provide better customer service.
All of the company’s historical data was preserved and accessible by our customer service team through a secured database. This data includes customer order detail, supplier purchasing history, and detailed parts master descriptions. The company continues to maintain a serial number database for equipment manufactured dating back to the 1930’s.
The new ERP application will enhance the customer experience by:
- Providing customers accurate capable to promise delivery dates
- Allow the capability to seamlessly integrate with the company’s new online store
- Future mobile and customer-facing applications to improve customer interface
Jeffrey Mendrala, Chief Financial Officer, MEE, said “This success was only possible by having the right team in place to deliver and set up MEE for success. The new Epicor solution will provide the platform to allow MEE to execute on its strategic plan for the long term.”